Chrono Edge - Terms and Conditions

Delivery

We offer free Worldwide delivery via courier service. All watches are packed throughly and in plain packaging and are fully tracked and insured until you sign for the goods.

 

Returns

We offer a full 14 day returns guarantee provided goods are returned to us unworn and in exactly the same condition as they were sent out in.

 

Secure Online Shopping at Chrono Edge

We are committed to providing you with a safe and secure shopping experience. We take several measures to protect your personal and financial details:

Secure Socket Layering (SSL)

The SSL technology on our secure servers encrypts your personal information, including credit or debit card number, name and address before transmitting it over the Internet. To make sure you are accessing our secure server before you submit personal financial information, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https". If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at 01625 522 902

Mastercard® SecureCode™ and Verified by Visa

We support MasterCard SecureCode and Verified by Visa, security technologies that authenticate your MasterCard or Visa card, and ensure that only the authorized cardholder is placing the order. If the bank that issued your MasterCard or Visa card supports this service, you may be prompted to enter your password or to sign up for the service as you check out. You can also activate your current card now. If you wish to enroll before completing your purchase, please visit the MasterCard website or Visa website . If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer.

Fraud Protection

We take certain measures to detect and prevent fraud. As part of these measures, we may call you to verify your order details and identity.

 

Please read the following terms carefully as use of the chronoedge.co.uk site means that you agree to them.

1. Use of this Site
The rights in the designs, pictures, logos, photographs and content of this site are owned by or licensed to Chrono Edge Ltd. They are protected by copyright, trademarks and other intellectual property rights. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this Site without the written permission of Chrono Edge Ltd. You may view or print individual pages only for your own personal use.

2. Liability
We try to ensure the accuracy of all of the content. However, we do not accept any liability for the use made by you of the content. The content of this site should only be used for information purposes and you should not rely on it to make (or refrain from making) any decision or take (or refrain from taking) any action.

The site is for your personal use and is not to be used for any commercial purpose. As a result, Chrono Edge Ltd products will not be responsible in any circumstances for your loss of profits. Chrono Edge Ltd will also not be responsible for any loss including wasted expenditure, corruption or destruction of data unless the loss results from Chrono Edge Ltd products has done wrong.

Chrono Edge Ltd is not liable for any damages or losses resulting from your inability to use this Site. Chrono Edge Ltd cannot promise that the Site will be uninterrupted or entirely error free. Because of the nature of the Internet, the site is provided on an "as available" basis. Chrono Edge Ltd will not be responsible to you if we are unable to provide the Site for any reason beyond our control.

3. Content and advertisements
This Site also provides links to and content from other Internet sites and resources. Because Chrono Edge Ltd products as no control over these sites and resources, you acknowledge and agree that Chrono Edge Ltd is not responsible for the availability of these external sites or resources and does not endorse and is not responsible for any content, advertising products, services or other materials on or available from these sites or resources.

4. Data protection and privacy
Any details which you provide to us from which we can identify you are held and processed in accordance with our privacy policy.

5. Changes to the terms
Norton Barrie Ltd may change the Site or these terms at any time. If you use the site after Chrono Edge Ltd has changed the terms you will be bound by the new terms.

6. Governing law and jurisdiction
These terms and your use of this site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

This Site is owned and operated by Chrono Edge Ltd, 60 Water Lane, Wilmslow, SK9 5AJ  If you have any queries, please contact us on 01625 522 902 or email help@chronoedge.co.uk

Conditions of Sale

All prices are inclusive of Value Added Tax at the current rate.

All goods are subject to availability.

We reserve the right to alter the price or specification of goods supplied by us at any time without prior notice. All goods are sold subject to the prices prevailing at the time of purchase. In the event that either the chosen product is unavailable or the price has changed you will be informed before your order is processed.

If your order is of substantial value and you haven't ordered from us before, then we may ask you to provided a utility or phone bill with the your name and details on it. 

Returns & Guarantees:

We only stock items from the most reputable sources, and the authenticity of every brand and/or manufacturer is guaranteed. We inspect every item before it is shipped, and all goods are shipped fully insured in case of loss or damage. However, if an item that you have ordered is not as it was described on the site or wish to cancel the order*, this can be done within 7 working days which begins the day after receipt of the goods. Goods must be returned unopened and undamaged at customer's expense and a refund, less the original shipping costs will be issued within 30 days of goods return. When returning goods to us please contact us for full instructions, any item returned without consent from ourselves will not be accepted. We reserve the right to claim costs incurred to us on transaction processes incurred by bank authorisation charges.

Help to ensure the quality of our products. If for any reason you are not happy with your purchase in most cases, Chrono Edge Ltd will be happy to offer a suitable exchange or a refund within 14 days of receiving your purchase. 

If an item is delivered to you in a damaged condition, for insurance purposes, we strongly recommend that you inform us within 24 hours, whereupon we will immediately make arrangements for the full refund, exchange or replacement of the damaged item. Chrono Edge Ltd reserves the right to refuse a refund including postage if the item is deemed not to be faulty.

Phone calls will be answered during office hours (0930am to 1800pm, Mon to Sat UK Time).

Important Note: We only dispatch goods to the billing address of the card holder which will require signature upon receipt.

In the event that an item is out of stock, delivery times may take longer. We will always notify you by email or your preferred method of contact.

If you have any questions or comments about our conditions of sale, you should e-mail us help@chronoedge.co.uk

Chrono Edge Ltd acknowledges all manufacturers trademarks and service marks used throughout this website.